Session 4A and 4B focuses on distinguishing various levels of anger in order to direct aggression more effectively before it spirals into violence.
Communication and setting boundaries are discussed to improve interpersonal skills that enrich a relationship because it carries across a person’s needs, expectations, thoughts and feelings.
Listening skills are underscored as they are fundamental for effective communication and necessary to develop caring relationships that are built on a mutual understanding and respect for one another. Assertive communication is posed as an alternative to controlling, coercive or aggressive behaviour.
